Account deletion

Open Settings in the StudiAI app (or in your account on the website), then “Delete my account”. Your password is requested to confirm.

Deletion is immediate and permanent: the account is closed, your session ends on every device, and your content enters erasure. An active subscription must be cancelled separately with the store that bills it (App Store or Google Play) — deleting the account does not cancel a subscription.

If you have uninstalled the app or can no longer sign in, write to [email protected] from the e-mail address of your account, with the subject “Account deletion”.

We check that the request comes from the account holder, then carry out the deletion and confirm it by e-mail. No other information will be asked of you.

Erased: your account and profile, your uploaded courses and documents, every piece of content generated from them (notes, quizzes, flashcards, summaries, study plans, marked papers, exams), your conversations with the assistant, your revision history and your preferences.

Also removed: your sign-in tokens, your notification subscriptions and your newsletter subscription.

• Account deletion: your data is erased within 30 days.
• Invoices and accounting records: kept for 10 years, a legal obligation we cannot waive.
• Security and sign-in log: kept for 12 months.

These records are stored separately and serve only to meet an accounting obligation or a lawful request. They cannot be used to rebuild your account.